This page explains how to delete your account in the Global Vision School app (listed on Google Play as "Global Vision School", Android package app.shikshacrm.app, published on Google Play by developer WebSupporters Technologies Pvt Ltd, built on Shiksha CRM / NioDelta, Nashik, India), and what happens to your data.
How to request deletion
- Email hello@shikshacrm.in with the subject "Account deletion request" and mention the Global Vision School app.
- Include your school name, your registered mobile number, and whether you are a parent, student or staff member.
- We will confirm the request by sending a one-time code to that mobile number, so nobody else can delete your account.
- Your account is deleted within 30 days of confirmation, and we email you when it is done.
You can also ask your school office to make the request for you.
What is deleted
- Your app sign-in account, mobile-number login, and all active sessions.
- Push-notification tokens for your devices.
- Files you uploaded yourself through the app, unless the school must keep them (see below).
What is kept, and for how long
Deleting your app account does not delete the school's own records, which the school is required to keep:
- Fee receipts and payment records — kept for up to 8 years, as required by Indian tax and accounting law.
- Academic records (admission, attendance, marks, report cards, transfer certificates) — kept by the school for as long as it is legally required to maintain student records.
- Bus-trip location history — part of the school's transport records, kept by the school; ask the school if you want it removed.
- Server security logs — rotated and removed routinely.
If you want those school records removed as well, ask your school; it decides together with us what the law allows.
Read the full Privacy Policy.